PhonePe Business: Merchant App

Contains ads
4.0
463K reviews
50M+
Downloads
Content rating
Rated for 3+
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About this app

The PhonePe Business App is your gateway to a digital payments acceptance network spanning 3.8 Crore merchants! You can set up your business account & accept payments, track transactions, receive settlements, apply for a loan & much more.

Once your account is activated, you can instantly download the payment QR sticker & start accepting digital payments at your store. You can also order free QR stickers & have them delivered to your store, across India.

Key Benefits of PhonePe Business App

Easy payment acceptance:
Use the PhonePe QR to accept payments from all BHIM UPI apps. The PhonePe QR also supports other payment modes like Credit & Debit Card & Wallets.

Get instant help:
Resolve queries using our user-friendly Chat Bot in the Help section. You can also reach out to our helpdesk on the PhonePe Business app.

Direct settlement into your bank account:
Money is transferred safely & directly into your bank account instantly or next morning. You can also use our ‘SettleNow’ feature to receive money in your bank account any time during the day.

Real-time transactions & payments tracking:
Check your transactions & settlements easily in the History section on the PhonePe Business app.

Get Instant Loan for Merchants:
The PhonePe Business app provides online loans to MSMEs. Get a loan on PhonePe & move a step closer to growing your business.

Merchant Loan Highlights:
- Attractive interest rates with up to 30 months tenure
- Instant digital loan with 0 paperwork
- Online loans from INR 50,000 to INR 5,00,000
- Easy repayment option with EDI - Easy Daily Installments
- EDIs deducted from daily transactions collected via customer payments on PhonePe
- 100% trustworthy loans, offered by RBI-regulated PhonePe lending partners authorized to offer credit products
- Multiple lenders & option to select the best offering at competitive interest rates
- Low processing fees & no other hidden charges
- Daily updates about your Loan on the PhonePe Business app
- Option to foreclose Loan any time

Online Loan Eligibility:

The eligibility criteria for business loans for merchants are:
Accept payments on PhonePe QR for more than INR 15,000 per month
Be an active merchant, accepting payments on PhonePe QR for 3 months or more

*Merchant loans are offered at the discretion of our lending partners & the criteria above may change on a case-by-case basis

Documents required:
Details to be shared are as follows:
- Date of Birth
- PAN
- Aadhaar Number

*Business or Bank account details are NOT needed for loans up to INR 5 lakhs; may change as per our lender policies.

Steps to avail:
- Choose loan value & interest rate
- Enter details such as Date of Birth, PAN, & Aadhaar Number
- Click a selfie, & complete KYC digitally
- Set-up Auto-pay on your account

More about the loan offerings:
- Min. Tenure: 3 months
- Max. Tenure: 30 months
- Max. rate of interest charged: 30% flat p.a.

Example: For total cost of the Loan, including the principal amount & all applicable fees:
- Principal loan amount: Rs. 15,000
- Flat Interest Rate: 18% p.a.
- Processing Fees: 2%
- Tenure: 3 months
Then,
- Total interest amount payable: Rs. 675
- Total processing fee amount payable: Rs. 300
- Total cost to the user: Rs. 15,975

Our RBI registered NBFCs partners
- Innofin Solutions Pvt Ltd
- Aditya Birla Finance Limited
- PayU Finance India Private Limited

Upgrade customer payment experience at your store with PhonePe’s payment devices.

PhonePe POS Device:
Place an order for your POS Device on the app & accept payments via UPI, Debit & Credit Card, Wallet, & other modes. Pay nominal monthly rental & enjoy industry-leading MDR rates. Learn about charges on the App.

PhonePe Smart Speaker:
Order a SmartSpeaker on the app, install it at your store & get instant payment notifications in select regional languages. Surprise customers with payment alerts in the voice of celebrities.
Updated on
Aug 1, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
462K reviews
Nithya Kishore
July 24, 2025
Don't use this phone pe app. He is the number one fraud and cheating app. I was taken loan from this app. he was deducted extra amount from my account. customer care is very worst. we said sound box is not required. But they didn't come and collect sound box. 10 months later only they did response because of that loan amount. I said if you doesn't collect the sound box I won't pay loan. after that only they cancelled. so don't use this kind of app. irritating.
389 people found this review helpful
Did you find this helpful?
PhonePe
July 26, 2025
Hi Nithya, we're sorry to hear that you have a concern regarding the loan. Your feedback is valuable and will be shared with the relevant team. In the meantime, please use the help section in the PhonePe Business app. Tap the ? icon, select your issue & raise a ticket, or call our merchant helpdesk at 08068727777/02268727777 (10AM–7PM). ∞RM
Muskan Karyani
July 12, 2025
If I could give a negative rating, I would. It’s been more than 2 months since I raised a complaint about the faulty Smart Speaker installed at my shop, and till today — no visit, no replacement, no proper response from the support team. I have tried calling them from 4 different numbers, and now it seems they’ve added my number to DND just to avoid the issue. What kind of support is this? They deduct monthly maintenance charges on time, but when it comes to actually helping customers.
21 people found this review helpful
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PhonePe
July 13, 2025
Hi Muskan, we're sorry to know you're facing an issue with the SmartSpeaker and lack of support from our agents. Your feedback is valuable and will be shared with the relevant team. Meanwhile, tap the ? icon in the app to raise a ticket or call us on 08068727777/02268727777 (10AM–7PM). ∞RM
vikash maurya
July 5, 2025
technical service is very poor, it's been months nobody came here to solve the problem. they are just giving dates and dates and dates, and excuses. So I want to close the business account and return the speaker. It's been more then a month but the service is very poor. Also I want to close my 7 friends business account also, because they are also facing the same problem, and I also recommend everyone not to use the phonepe.
73 people found this review helpful
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PhonePe
July 6, 2025
Hi Vikash, we're truly sorry for the extremely poor technical service and constant delays you and your friends have faced. This is unacceptable! Please tap ? in your Business app or call 08068727777/02268727777 (10 AM - 7 PM) for urgent assistance with your accounts. ∞AC