Your people represent you and your company to customers and prospective customers. Just how well are they doing at that? You want to have confidence that your employees are always doing an incredible job...not just when you are in the store.
Hiring the right people is crucial to your success.
You absolutely must have people who can help you get the desired results. They have to be able to make a meaningful, quantifiable contribution to the performance of your store.
To move up in the organization, Store Manager has to get attention and recognition from top management. Great people will help you to showcase your talents while achieving your objectives. It’s a win-win situation all around.
Dianne Miethner and Matt Parmaks are co-founders of DMSRetail, a leading retail consulting and training company.