FREENOW by Lyft - taxi & more

4.6
293K reviews
10M+
Downloads
Content rating
Rated for 3+
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About this app

With FREENOW, the Mobility Super App, you can book taxis and more. We’re also in 9 countries across Europe, so you can use the app wherever you go.

WHAT CAN YOU DO?
- Get taxis on tap
- Book a backseat with Ride (private cars)
- Scoot that city route with eScooters
- Unlock the gridlock with eBikes
- Own the city, share the wheels with Carsharing
- Go further, faster with eMopeds
- Get onboard with Transit
- Rent a car and hit the road

EASY PAYMENTS
Forget about cash, and pay in the app in seconds. You can choose card, Google Pay, Apple Pay, PayPal… And get discounts and save money with vouchers.

EASY TRANSFERS
No matter if you’ve got an early flight or a late landing, with FREENOW you get smooth airport transfers 24/7.

You can use FREENOW in the largest airports across Europe, including London (Heathrow, City, Gatwick, Stansted), Dublin, Frankfurt, Madrid-Barajas, Barcelona El-Prat, Munich, Rome Fiumicino, Athens, Warsaw, Manchester, Düsseldorf, Vienna Schwechat, Milan Malpensa, Berlin and Malaga

EASY TRIPS
- Prebook taxis up to 4 days in advance
- Use the in-app chat for smoother pickups
- Share your taxi or Ride location with friends & family
- Rate drivers & save your favourites
- Save your favourite addresses to book even faster

EASY BUSINESS TRAVEL
Try FREENOW for Business and make expense reporting a breeze. Your employer can also get you a monthly Mobility Benefits Card for all your travel expenses. Interested? Tell your company about us!

INVITE YOUR FRIENDS, GET MONEY OFF
As soon as you sign up, you can invite friends to the app. They’ll get a voucher, and once they finish their first trip you’ll get a voucher too! Check the app for more details.

Download FREENOW today.

FREENOW is now part of Lyft, a leader in transport. This exciting collaboration combines FREENOW's trusted presence in Europe with Lyft's commitment to delivering reliable, safe and people-focused journeys. With this partnership, we're building a global network to provide you with seamless travel options and exceptional service, whether you're at home or abroad.
Updated on
Aug 6, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
291K reviews
Emmanuel Francisco Abarca Jiménez
May 15, 2025
FreeNow does not offer any riding security. No pin code for collection, can't cancel an ongoing trip, so a driver can tell the app they picked you up and drive away. their customer support takes more than a week to reply, even in emergency scenarios. Taxi driver charged €25 without collecting me, and FreeNow just offered me a €10 coupon, not even refunding the trip. Uber provides a more secure, and global experience. In reply to dev: I've already reached out via the app support, to no help.
25 people found this review helpful
Did you find this helpful?
Intelligent Apps GmbH
May 15, 2025
Hi Emmanuel, we're sorry to hear that. Can you please contact us at https://support.free-now.com/hc/en-gb/requests/new or send feedback through the app with more information so we can follow up on this?
Reuben Attard
July 28, 2025
booked for service in Napoli. in one case, I got billed two times, once when booking through the app and then when we arrived at the destination. I indeed got a refund, but ONLY soon after highlighting this through the app. then again I did not receive the complete reimbursement. Secondly, before realising all this I had already asked for another service some 3hours later, but none was available. is there a capacity issue? On a positive note, the driver was nice....
Did you find this helpful?
Intelligent Apps GmbH
July 28, 2025
Hi Rouben, thanks for your feedback, and sorry to hear about this. To help sort things out quickly, please reach out to us at https://www.free-now.com/uk/rider-care/ and we’ll take it from there.
Rufus Turner
July 18, 2025
Provides a reasonable price range estimate when trying to book a ride, then charges up to 50% more than the upper estimate. This has happened multiple times using this app. It's deliberately misleading and I will not be using the service again. Price range listed for rise: €28-€44 Was later charged €58. There were no notable traffic delays and the ride arrived on schedule. *Update* Contacted support and they issued a refund of the difference. Still unclear why they'd quote so much less.
Did you find this helpful?
Intelligent Apps GmbH
July 18, 2025
Hi Rufus, we're sorry to hear that. Can you please contact us at https://support.free-now.com/hc/en-gb/requests/new or send feedback through the app with more information so we can follow up on this?

What’s new

Make sure to update your FREENOW app. The most recent version ensures that you have the fastest and most reliable service yet.

What’s changed?

- Bug fixes and improvements

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