instashop: Groceries & more

3.8
44.1K reviews
5M+
Downloads
Content rating
Rated for 3+
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About this app

Hello there! We’re here to make your life easier. Wondering how?

instashop offers you a hassle-free online shopping experience by bringing all your local supermarkets, pharmacies, restaurants, bakeries, butcheries, pet shops & more to your fingertips.

FIND ALL THE SHOPS YOU LOVE:
From Spinneys, Carrefour, Choithrams, ZOOM, PAUL, Café Bateel, Dunkin’ and Marks & Spencer to Eataly, KIKO Milano, NYX, Al Meera, Farm Superstores and more. Search for your favourite shop or scroll to discover new ones (there’s always room for a new favourite shop).

Download the app to see which stores are available in your area.

INSTANT ONLINE DELIVERY:
Just place your order and get it delivered in as little as 30 minutes, depending on your location. Need it later? You can always schedule your order to receive it at your convenience.

WIDE PRODUCT VARIETY:
Browse more than 1,000,000 products and find everything you’re looking for; from the snacks you’re craving, to ingredients you’re missing for your favourite recipe, household products, pet supplies, pharmacy supplies, fresh produce, mouth-watering desserts and more.

AVAILABLE APP SERVICES*:
- Grocery delivery
- Pharmacy delivery
- Butchery & BBQ delivery
- Pet shop supplies
- Specialty shops
- Flower delivery
- Fresh produce market
- Organic products
- Bakeries & cakes delivery
- Seafood delivery
- Stationery delivery
- Home & living delivery
- Water gallons delivery
- Cosmetics & beauty delivery
- Perfumes delivery
- Fitness & nutrition delivery
- Restaurant delivery
- Home cleaning service with JustLife

*The availability of the services depends on user location. Download the app to see which stores are available in your area.

Have questions? Feel free to reach out to us on contact@instashop.ae

If you’re enjoying instashop, please take a moment to rate us on the App Store. Thank you for the support!
Updated on
Jun 30, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
43.2K reviews
Vivek Singh
April 9, 2023
Horrible experience... I placed an order on 6.12 PM. It was showing 40 minutes delivery. Then due to some glitch in your app the order got changed from online payment to cash on delivery. I raised a query and even without asking me your team put the order on hold. I got a call regarding this at 7.10. When the online payment was done the order value was suddenly increased by 7 dhs. Order was released at 7.20 and it is 8, I am still waiting for the order. It would have been easier to get it myself
3 people found this review helpful
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InstaShop DMCC
April 13, 2023
Hello Vivek, we understand the situation you are facing and this is not the kind of service we aim to provide. Please call us at +97148795000 for immediate contact. Thank you for your patience 🙏
Кристиана Губская
August 6, 2025
After the order gets confirmed some prices change,sometimes dramatically (I'm not taking about fruits/vegetables,that are by weight).This is really not nice,if u acpect to pay certain amount and in the end it's a lot different.Plus there is no way no cancel the order or delete that item, only throughCS.But the delivery comes anyway,even it canceled on the App!Disappointed, do NOT recommend this App! Edit: Still The worst customer service ever.The guy just closed the line,cos he doesn't speak Eng
38 people found this review helpful
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InstaShop DMCC
March 5, 2023
Hello, we completely understand your frustration regarding this issue. Our team will be offering you a solution to the issue you have faced. You can message us on the application or email us on contact@instashop.ae. Thank you 🙏
Muhammad Barghouthi
June 1, 2025
possibly the worst app I've ever used in my life. never have i opened Instashop to buy something and had a smooth interaction with the app. Unclear error messages, a lot of bugs and technical issues, delayed orders and orders getting cancelled 2 hours after the purchase was made, i think the best thing Delivery Hero can do to reserve is reputation is to shut down this project. Honestly surprised they've been in business for 10 years.
25 people found this review helpful
Did you find this helpful?
InstaShop DMCC
June 1, 2025
Hey Muhammad 👋 We're sorry to hear about your experience. We understand the importance of a seamless shopping experience, and our team is committed to resolving this issue for you. Please reach out to us at contact@instashop.ae with more details so we can investigate and address your concerns. Thank you for bringing this to our attention 🙏

What’s new

Updates you'll love:
• Access all Justlife services within instashop! Book cleaning, beauty, maintenance, and more, all without leaving the app.
• Find, select, and apply discounts faster than ever with our redesigned coupon section at checkout.