
Anna McElfresh
I thought the app was proving pretty useful, but most of what I see here is not offered in the app we are using and I have auto upgrades on. My biggest complaint with the app is that every time I want to check my inverter I have to physically go outside and scan the code; why doesn't it keep the information? Also, it would be nice to have an explanation of why are production is not the average of the day, week, month, or year; to help ID damage. For example: more cloud cover, storms, snow, etc.
9 people found this review helpful

Brian B
Doesn't do much other than show instant production and historical data. Dollar figures in the app are meaningless because there is no way for me to enter my utility's rate schedule. For some reason, the app will not display net metering, only production, yet if I log into my utility, I see net metering data from last 24h. SolarEdge customer support was of no help, and consisted of words to the effect of, "hey if you want to switch to another app that works better for you, knock yourself out."
6 people found this review helpful

Dawn Cole
The app won't talk to the inverter. There is zero customer service. You can't talk to a real person. The only solution is to have your installer fix the problem but they have all gone out of business. No other installer will touch it if they didn't install it. 0/10 just don't do it! It worked fine for 3 years and now absolutely nothing. I have to physically make sure the inverter is working and hope the info the power company gets is correct.
3 people found this review helpful