Reliance ResQ

3.3
24.3K reviews
5M+
Downloads
Content rating
Rated for 3+
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About this app

Our team of over 6500 + trained and dedicated Engineers are spread across 1200+ service centers in all major cities. We also have a strong network of engineers in more than 19000 pin codes across the country. ResQ is committed to delivering a personalized experience and highest quality care to every customer. Over the years, we’ve attained the trust of our customers and continue to expand our reach to assist India with personalized guidance, repair and maintenance of their products.

Whether you purchased your appliance from any of the Reliance websites or not, our expert technicians are ready to assist with installations, repairs, maintenance, and more.

As an authorized service provider for all major electronic brands, our comprehensive list of class-leading services include:
• Installation
• Demonstration
• Repairs
• Preventive Maintenance

Key Features:
• Keep track of service records for all the products added to your profile
• Track the delivery status of products purchased with regular updates
• Raise a service request or book an appointment directly from the app
• View all requests and details of the engineers assigned to you without any hassles

Need a quick fix? From AC servicing and laptop repair to washing machine maintenance and fridge installation, our app connects you to expert technicians for all your home appliance and electronics needs. Whether it's a broken AC, a malfunctioning laptop, or a clogged water purifier, we offer hassle-free booking, tracking, and service for repairs, installations, uninstallation, cleaning, and general maintenance. Experience top-notch service at your fingertips.

Our app is your one-stop destination for booking appointments and tracking service requests for a wide range of electronic categories, including AC, Refrigerator, TV, Washing Machine, Laptop, Gas Stove, Air Cooler, Mixer Grinder, Dishwasher, Air Purifier, Water Purifier, Hob & Chimney, Food Processor, Vacuum Cleaner, Induction Cooktop, Oven Toaster Grill, Fan, Printer, Tablet, Desktop, Dryer, Geyser, and Microwave Oven.

Core Benefits:
User-Friendly Interface: Our app is designed to provide a seamless and hassle-free experience for booking and managing your service requests.

Convenient Booking: Easily book appointments for various types of services such as repair, maintenance, installation, uninstallation, and cleaning service for your home appliances.

Professional Technicians: Get connected with verified and experienced technicians for all your repair and maintenance needs.

Real-Time Tracking: Stay updated with real-time tracking of your service requests from the moment you book until the service is completed.

Wide Range of Services: Whether it's AC servicing, fridge repair, washing machine maintenance, laptop repair, or water purifier service, our app connects you with professional service centers and technicians.

Flexibility: Book repair and maintenance services for electronics purchased from anywhere, ensuring convenience and comprehensive coverage for all your appliances.

Nationwide Coverage: We serve major cities including Mumbai, New Delhi, Bangalore, Chennai, Hyderabad, Pune, Ahmedabad, Jaipur, Kolkata, Chandigarh, Lucknow, Ludhiana, and many more.

Trust us to keep your home appliances in perfect working condition. Download our app today and take the first step towards hassle-free home appliance management!

Privacy Policy: https://www.relianceretail.com/privacy-policy.html

Terms and Conditions: https://resqservices.in/Terms
Updated on
Jul 23, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.3
24.2K reviews
Sai Gollapudi
August 30, 2021
Worst. Better order from Amazon. Firstly, I order a sony sony soundbar. They send a defective product. I open a service request, they send a so-called-engineer. He has no knowledge about the product. He concluded that the product was defective and he needs to call a sony engineer. And this would take 4 days. So summary, they send a defective product, and we have to wait 4 days for repair and keep in mind it's brand new. Instead they can exchange it (like Amazon). No, they don't. So frustrating.
41 people found this review helpful
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Reliance Retail Ltd
August 30, 2021
Hi Sai, We regret the inconvenience you had to face. Please email us your contact details and order ID at cshead.reliancedigital@ril.com or call us on our toll-free no. 1800-889-1044. Thank you. - Kushal
dhairya vaidya
December 8, 2022
They juz want to make money, 1st they say that product is under warranty, and if we place a repair or mainataince order, they I'll juz pass the time till the product is out of warrenty. And then will call and ask u for money as ur warranty period is over. Cheap game. Even technicians are useless. They don't even know what to do. Horrible. This is spoiling reliances name.
5 people found this review helpful
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Reliance Retail Ltd
December 8, 2022
Hi Dhairya, Thank you for sharing your concern with us. We'd like to know more about the same in detail. Please share your contact details and order ID at customersupport@resq.in or call us on our tollfree no. 1800 889 1044. Thank you. - Shraddha
Ashish Sonone
July 28, 2025
service booking doesn't work. It just says, "brand is required", when brand is clearly auto selected in the form. I have purchased a resq plan for ao smith water purifier for 4 years, but booking a service is so hard. Calling to toll free number, you have to go through IVR and while waiting for customer care representative, it just disconnects/drops.
3 people found this review helpful
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What’s new

This app update brings personalized service management for your electronics!