MyJio: For Everything Jio

4.5
26.8M reviews
500M+
Downloads
Content rating
Rated for 3+
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About this app

MyJio is your one stop destination for recharges, UPI & payments, managing Jio devices, entertainment, news, games & a lot more!

• MyJio Home:
A snapshot to your Jio Digital Life; from recharge & balance reminders, JioTunes, latest music albums, news and more!

• Mobile & Fiber accounts:
i. Balance & usage: Get real-time data balance and usage updates
ii. Recharge & payments: Get reminder for your due recharges and bills!
iii. Multiple accounts: Easily link and manage Jio accounts using your profile
iv. Manage devices: Manage your Fiber Wi-Fi names, passwords and connected devices

• Settings:
i. Profile settings: Customise your personal profile, manage your contact details & payment settings with ease
iii. App language: Available in your language

• JioPay:
i. Payment and wallets: Link & pay with saved cards, JioMoney, Paytm and PhonePe wallets, & saved UPI IDs
ii. JioAutoPay: Set up AutoPay for hassle free payments

• JioCare:
i. Live chat with us, in English or Hindi, for instant resolution
ii. Troubleshoot your network, recharge or any other issues and find resolution with ease
iii. Find answers to all your queries with comprehensive FAQs, How-to Videos & Helpful tips
iv. Tap on the ‘HelloJio’ floater and talk to your advanced voice assistant in English, Hindi & Marathi to find answers.

• UPI: For your all payments
i. Transfer money, pay rent or your milkman or electricity bills – all from one place
ii. Scan and pay conveniently when you shop
iii. All your transactions are secured with UPI PIN

• Jio Payments Bank:
i. Open a Savings Account, Current Account, or PPI Wallet as per your banking needs
ii. Enjoy handsome interest rates on your deposits
iii. Transfer funds digitally using UPI, IMPS, NEFT
iv. Works on Android 6.0 and above

• JioMart:
Enjoy the best deals, offers and a wide selection of products at unbelievable prices!

• JioHealth:
One stop solution for your healthcare needs. Easy video consultation with doctors, stay-at-home lab tests, vaccine finder, secured medical reports and many more.

• JioCloud:
FREE ONLINE STORAGE for automatic backup of both existing & new files based on user settings, with the ability to select the backup network (mobile/Wi-Fi) & file types.

• Entertainment:
i. Explore a music library of more than 45 million songs. Enjoy music for every mood! Feeling happy, blue or in love, we've got you covered!
ii. Browse through popular movies and blockbusters, latest trailers, original web series, your favourite TV shows and more

• JioNews:
i. Home: Get breaking news in 13+ languages from top news sources and free access to 250+ e-papers
ii. Magazine: 800+ magazines on various category including Politics, Sports, Entertainment, Business, Technology, World News, Money, Jobs, Health, Kids & more
iii. Videos: Trending videos from 10+ genres including Bollywood, Fashion, Health, Technology, Sports & more
iv. Live TV: Watch live news and videos from 190+ channels

• Games & JioEngage:
We have boxes full of amazing prizes – just for you. Play exciting games, participate in quizzes and win them all!

• Stories:
From magazines to health tips, learning English to cooking fish, we have curated a list of videos and reads well over from 80+ popular papers & magazines

• Not on Jio yet?
i. Get SIM or Fiber: Get a new Jio SIM or port into Jio or book your Fiber connection!
ii. Track order: Know the status of your Jio orders
iii. Quick Recharge/Payment: Recharge or pay bills for any Jio number

• Universal QR:
Link accounts save contacts and much more with the Smart QR scanner.
Updated on
Aug 6, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted
UPI payments verified

Ratings and reviews

4.5
26.6M reviews
Rohit Padghan
August 7, 2025
The app has been extremely disappointing. It constantly lags and takes way too long to load, even when I'm connected to Jio's own AirFiber network. Trying to view account-related information often results in an error message like “Currently our systems can't retrieve the information”, which is frustrating. For an app meant to manage services, it barely works. Whether it's a glitch or something else, it definitely needs serious improvements. Not what you'd expect from a major service provider.
75 people found this review helpful
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Jio Platforms Limited
August 7, 2025
Hi, let's look into this chat’ together. To connect with our Live chat support, please open MyJio app on your mobile, tap ‘JioCare: Help & support’ from the drop-down menu & select ‘Live chat’ to get started. - Team MyJio
Rajeev Mohan
August 8, 2025
While the app is good, tune customer service is one of the worst I've ever experienced. They promise a slot for their 'engineer' to come check what the issue is.. Then the engineer doesn't feel like coming, and gives an excuse and reschedules it for two days later.. Update: There's still a run around and the issue has not been solved. They replied 'come on live chat'. Nothing happens in live chat because I'm chatting with a bot. If I request a call back, the specialist says system restriction.
12 people found this review helpful
Did you find this helpful?
Jio Platforms Limited
August 8, 2025
Hi, let's look into this together. To connect with our Live chat support, please open MyJio app on your mobile, tap ‘JioCare: Help & support’ from the drop-down menu & select ‘Live chat’ to get started - Team MyJio
Mohit Gupta
August 6, 2025
Extremely Disappointed with the Service I recently ported my number to the Jio platform and completed all the required steps, but it's been over three days and my number is still not activated. I've contacted their support team more than 20 times, but every time the call is either disconnected midway or the representatives fail to provide any help. As a new customer, this has been a frustrating and disappointing experience. I'm not sure how they treat their existing users, but based on my expe
26 people found this review helpful
Did you find this helpful?
Jio Platforms Limited
August 6, 2025
Hi, let's look into this chat’ together. To connect with our Live chat support, please open MyJio app on your mobile, tap ‘JioCare: Help & support’ from the drop-down menu & select ‘Live chat’ to get started. - Team MyJio

What’s new

Your MyJio experience is now better than ever!
🎨 Sleeker design – a cleaner, simpler side menu for smoother navigation
📲 Smarter layout – compact mini-app widgets & grouped features for easy access
📢 New Stories & Curated for You – get quick updates and personalised content
Update now and explore the new experience! 🚀