
Ashley Mercer McLaughlin
I have been using authy for a while and just got a new phone. my tokens are all encrypted and I can not access them. I have created several new back up keys with my old device and enter them on the new device only to get an invalid password error over and over again. I uninstalled the app on both devices and both were encrypted. I entered the most recent backup key created and was able to deceptive on my old device. the same password does not work on my new device. very frustrating
327 people found this review helpful

Andre Greeff
The underlying service itself is still absolutely brilliant, but this new UI feels like a massive step backwards... At first glance it looks "cleaner" than before, but after the initial novelty wears off, it reveals itself as being more "cluttered", having lost a great deal of the old UI's simplicity. Also, what happened to dark mode?? EVERYTHING on my phone is dark by default, except Authy. It's painfully jarring to use these days.
35 people found this review helpful

Monu Yadav
Terrible terrible design. Authy account requires a phone number to login and if you lose that then you are locked out of your account and need to wait 24 hours for account recovery via email. What's more if you disable multi-device and then uninstall the app, you won't be able to login anymore at all since it doesn't identify the device as same old and now you will be required to wait for the recovery process.
5 people found this review helpful