
Aniruddha Chakraborty
- Flag inappropriate
- Show review history
I wanted to purchase some books on Desertcart, but I noticed that the app does not provide essential product details for the books displayed ... Information such as the number of pages, publisher's name, format (hardcover or paperback), and year of publication is missing. These details are crucial for making an informed purchase. Guess I'll have to stick to Amazon.
22 people found this review helpful
Thank you for your valuable feedback. We understand how important detailed product information is, especially for books. We're actively working on improving our listings and will share your input with the relevant team. We hope to serve you better in the future!

Mani Jacob K
App is very slow. It breaks and closes during the chat. Price is more than the usual if compre with other cites. I ordered two items. After many days because of the delay in their service. I cancelled one item. Luckily I got the money back. The second item was still delaying and after many chat sessions with their representatives I got the item. The only positive thing I want share that my experience with the customer care. All people were good and helpful.
68 people found this review helpful
Hi, we're sorry to hear that and we would love to take a look at the issue. Please reach out to our customer support team at support@desertcart.com.

Ram Krishna Mani Tiwari
I recently ordered a non-camera smartphone through the app, and after completing the payment, my order was unexpectedly canceled due to restrictions in my region. While I understand that cancellations can happen, what is extremely frustrating is that I have yet to receive a refund for the payment made. This experience has been extremely disappointing, and I am dissatisfied with how the situation has been handled.
149 people found this review helpful
Desertcart
27 February 2025
We sincerely apologize for the inconvenience caused by your order cancellation. While some products may be restricted in certain regions, we understand how frustrating it is to experience delays in receiving your refund. Please rest assured that we take such matters seriously, and we encourage you to reach out to support@desertcart.com.